General
Where is Naturewalls® made?
In our factory near Hanover, our experienced team of 13 produces handmade products with great attention to detail.
Is it possible to send samples?
We offer a sample service for many of our products. You can easily order your selection of samples here .
Is there an assembly service?
Our Germany-wide assembly service takes care of professional assembly, delivery as well as assembly and dismantling directly on site.
Are there B2B conditions?
We work with companies from the trade fair construction, interior design and carpentry businesses on attractive terms.
Moss & jungle walls
Are moss walls really maintenance-free?
Our moss walls are ecologically preserved and remain permanently green without growing or requiring irrigation.
What is an edge finish?
The surrounding edges can be either completely or partially closed off with a frame or moss.
Are logos & lettering possible?
We offer various logo integration options including steel, stainless steel, acrylic, moss or neon logos.
Which dimensions are possible?
Our options are diverse – any size from 1 m² to 50 m² is possible. From dimensions of 240 x 80 cm, the elements are delivered individually.
How is a moss wall delivered?
Larger sizes are delivered in numbered individual modules with a visual assembly plan for hassle-free assembly.
How is the moss wall installed?
Our visualized assembly plan makes assembly child's play - all you need are screws or assembly adhesive.
Is there an assembly service?
Our Germany-wide assembly service takes care of professional assembly, delivery as well as assembly and dismantling directly on site.
How long does the delivery take?
Depending on requirements, individual production takes approx. 3-4 weeks. We also offer a 10-day express service.
moss panels
How are moss panels installed?
Our moss panels can be easily attached using screws (through the back plate) or mounting adhesive.
Are moss panels really maintenance-free?
Our moss panels are ecologically preserved and remain permanently green without growing or requiring irrigation.
Moss panels in individual dimensions?
Like all of our products, our moss panels can be customized in size, shape and edge finish to suit your needs.
How are moss panels delivered?
Our shipping partner will deliver the desired number of moss panels to you either by package or by courier, depending on the size of your order.
Moss and jungle pictures
Are moss pictures really maintenance-free?
Our moss and jungle paintings are ecologically preserved and remain permanently green without growing or requiring irrigation.
Do moss pictures collect dust over time?
Our moss pictures are treated antistatically through ecological preservation and remain dust-repellent.
Do moss pictures have their own smell?
The genuine natural products may initially have a typical natural smell, but this evaporates over time.
Moss pictures in individual dimensions?
Like all of our products, our moss and jungle pictures can be customized in size, shape and frame type according to individual wishes.
Delivery & Returns
Is delivery free?
We offer one for many products Free shipping for orders over €50 (DE & AT). Delivery to German islands is excluded.
How will my order be shipped?
We will ship your order within 3-5 business days. Please note different delivery times on the product page.
Is a return possible?
Our products can be returned to us within 30 days. Simply submit your return to us via email.
B2B: Project orders & dealers
Dealers, trade fair construction & architects?
We work with companies from the trade fair construction, interior design and carpentry businesses on attractive terms.
B2B: Who can I contact?
Please send us your inquiry or B2B project orders to: partner@naturewalls.de